At the height of the COVID-19 pandemic, people often relied on telemedicine for doctor visits. Now, insurers are betting that some patients liked it enough to embrace new types of health coverage that encourages video visits — or outright insists on them. Priority Health in Michigan, for example, offers coverage requiring online visits first for […]
Patients prefer online scheduling to talking on the phone, a new report shows. Patients would rather make their healthcare appointments online without speaking to anyone, a new report reveals. However, the report doesn’t address how such a model might impact revenue cycles that want to do pre-service insurance verification and collections. The report, from the […]