Effective Framework, Precise Execution

The way we work

Transition Methodology

1

Initial Stage

  • Identity Client Requirement
  • Review Scope of Work
  • Identity Service Areas
  • Review Business Viability

Planning Stage

  • Software Review
  • Volume of Work
  • Resources Required
  • Infrastructure/ Systems
  • Allocations
  • project proposal / Cost

2

Execution Stage

  • Technology Set-up
  • Staffing & Training
  • SOP Set-Up
  • Quality Set-Up
  • Reporting Set-Up

3

Limitation Stage

  • Pilot Run
  • Daily Deliverables
  • Reporting Analysis
  • Production Metrics / SLA
  • Feedback & Reviews

4

Relationship Management

  • Continuous Process Improvement
  • Optimization ot Services
  • Enhancing Customer Value
  • Identifying New Avenues for Growth & Scalability

5

Transition Methodology

1

Initial Stage
  • Identity Client Requirement
  • Review Scope of Work
  • Identity Service Areas
  • Review Business Viability
Planning Stage
  • Software Review
  • Volume of Work
  • Resources Required
  • Infrastructure/ Systems
  • Allocations
  • project proposal / Cost

2

Execution Stage
  • Technology Set-up
  • Staffing & Training
  • SOP Set-Up
  • Quality Set-Up
  • Reporting Set-Up

3

Limitation Stage
  • Pilot Run
  • Daily Deliverables
  • Reporting Analysis
  • Production Metrics / SLA
  • Feedback & Reviews

4

Relationship Management
  • Continuous Process Improvement
  • Optimization ot Services
  • Enhancing Customer Value
  • Identifying New Avenues for Growth & Scalability

5

Speciality Based Coding | AllZone Management Services Inc.

Process

Processes that need to be outsourced and identity areas Of improvement

Technology

Hardware & network; software design & development & system operations.

People

Organizational roles & responsibilities; required skills & human resources programs and communication models in support of the outsourcing program

Infrastructure

Facility requirements & strategy

Management

Project organization, risk management, planning, tracking, communication, charge management, quality assurance, budget control, and staffing issues.

Medical Reporting System

Our medical reporting system service operations are very transparent, practical, and customer-focused. We call this “Operational Transparency.”

Every customer is assigned a dedicated account manager who works during that customer’s business hours. Each and every time you reach out to Allzone, you speak to the same account manager. This personalized service to your account ensures optimum accountability and confidentiality and promotes better process efficiency.

We provide each of our clients with a full set of reports on a daily/weekly/monthly basis to suit their individual model of operation and information flow cycle requirements. This enables the customer to track their workflow as closely as they prefer, with up to real-time results.

For Enquiry

    Rules and InstructionsInstructions are drafted based on client needs and specifications
    Files Received ReportIndicates the details of the files received for the day
    Daily Status ReportCurrent status of each file
    Query LogsList of queries to the client
    Productivity ReportDaily/monthly productivity details
    AR Follow-up ReportsComplete details of the follow-up done and breakdown of the status of each claim
    Insurance Verification ReportIndividual report of each account verified
    Work Flow ManagementSOP documentation of the process work flow
    Quality Control and Assurance - Allzone

    Quality Control & Assurance

    Delivering exceptional quality is our commitment and passion. We empower our employees with the right tools and impart training at every level to better understand and meet client requirements and our delivery commitments. Our years of experience have helped us become more proactive in addressing issues on a global scale, for the benefit of all of our clients.

    Our senior management team comprises certified Six Sigma professionals, trained to rapidly identify deficiencies, oversights, or opportunities for improvement in process, production, and quality control, and to quickly apply solutions that are validated by both clients and team members.

    Our delivery and quality speak for itself, as demonstrated by our growth over the years and as expressed in our customers’ testimonials.

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