Tag: patient portals

ASC patient experience

Boosting ASC Patient Experience through Efficient Front Desk Procedures

In today’s competitive healthcare environment, delivering an exceptional ASC patient experience is crucial for differentiating your ambulatory surgery center (ASC) and fostering sustainable growth. This experience hinges on treating patients with care, respect, and competence throughout every interaction – from staff engagement to procedural efficiency and technological integration. This article focuses specifically on enhancing the […]
Gamification Potential in The Revenue Cycle

Gamification’s Potential in The Revenue Cycle

According to U.S. Census Bureau data, over one third of working Americans are millennials, making them the largest generation in the American workforce. Healthcare organizations have thus turned to efforts to attract and retain millennials, who research indicates may harbor a deeper desire for real-time feedback; a sense of purpose, challenge, and enjoyment in their […]