How Insurers Are Reshaping Primary Care with Telehealth During the height of the COVID-19 pandemic, telemedicine skyrocketed in popularity as a safe, convenient way for patients to connect with healthcare providers. Today, insurers are banking on its staying power by introducing virtual-first health plans—some of which require patients to start their primary care journey online […]
Patients prefer online scheduling to talking on the phone, a new report shows. Patients would rather make their healthcare appointments online without speaking to anyone, a new report reveals. However, the report doesn’t address how such a model might impact revenue cycles that want to do pre-service insurance verification and collections. The report, from the […]